- Introduction
- Industry and Historical Overview
- Prevention
- Daily/Routine Maintenance
- Restoration & Repair
- Remodeling or Replacement
- Review of Floor Types and Materials
- Principles of Identification
- Marble, Granite & Natural Stone
- Concrete and Poured Aggregate
- Ceramic & Clay Tiles
- Agglomerates and Engineered Stone
- Gem Stones & Specialty Flooring
- Installation, Grout & Damage/Defects
- Slip, Trip and Fall
- Liability Issues
- Lippage
- Prevention Options and Awareness
- Environmental Health and Safety
- Understanding the Indoor Environment
- IAQ & IEQ
- Asbestos, VOC’s,
- Sustainability, LEED & Green
- Security
- Company & Customer Concerns
- Stone Floor Maintenance & Restoration Procedures
- Introduction
- Grinding, Honing and Polishing
- Crystallization
- Powder Polishing, Acids and Abrasives
- Scrubbing and Stripping
- Sealing, Finishing & Coating
- Spot & Stain Removal, Poultices
- Repair Techniques & Product Sources
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- Problem Solving and Trouble Shooting
- Issues and Conditions that Impact Results
- Testing and Customer Interaction
- The Role of the Certified Inspector
- Pricing, Bidding & Production Rates
- Marketing Your Services
- Chemicals, Tools and Equipment
- Common Stone Care Chemicals
- Chemical Safety, Storage & Disposal
- Tools, Drivers, Diamonds, and Pads
- Power Equipment
- Hands on Practice
- Sealer Application
- Condition & Stone Identification/Inspection
- Equipment, Chemical & Supply Use
- Cleaning and Polishing Powders
- Diamond Grinding, Honing & Polishing
- Acid Powder Polishing
- Equipment Clean up & Maintenance
- Industry Resources
- Internet
- Conventions and Trade Shows
- Suppliers and Manufacturers
- Competitors
- Associations
- Books, Reports, Videos, CDs
- Consultants
- Magazines and Newsletters, Articles and Education Listings
- Seminars & Specialty Training
- Certification
- Advancement Opportunities
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