References: Wm R. Griffin - Consultations

Wm R. Griffin, President

Cleaning Consultant Services, Inc.

Custodial Training Programs & Departmental Reorganization

• King County Facility Services Division
  Robin Bishop, Manager
  500 4th Ave, Room 320
  Seattle, WA 98104
  Phone: (206) 296-0659
  Duties: Conduct Custodial Audit & Implement Process Improvement Program.
  Conduct Class Room and OJT training for custodial servicing jail areas, court rooms, offices. 3 Bldgs 1.5 Million sq. ft. 30 employees
• King County Correctional Facility/Regional Justice Center
  Fred Williams, Custodial Services Manager
  401 Fourth Ave. North
  Kent, WA 98032
  Phone: (206) 205-8839
  Duties: Assist in building start up and staffing plan using team cleaning conception.
• American Building Maintenance Co.
  San Francisco, CA
  Position: National Training Director
  Duties: Write, develop, produce and implement training programs for production, supervisory and management personnel. 22,000 employees, 140 offices, $380 million in sales. Assist with various projects: Marketing, Team Cleaning, Bldg. Start Up, Trouble Shooting and Problem Solving.
  1. Seattle - Jack Smith, Regional Manager
     (206) 325-8800
  2. San Francisco - Bill Steele, President, CEO
     (206) 885-9414
  3. San Francisco - Bill Banner, Vice President
     (415) 864-5000
  4. New York - Ralph Davis, Vice President and Regional Manager
     (206) 467-8787
• Pacific Medical Center
  Seattle, WA
  Don Tarbutton, Assoc. Adm. Facility Services
  (206) 326-4000 Ext. 4010
  Position: Consultant, 1 yr. Asst. Dir. of Environmental Services, 1 yr
  Duties: Reorganize housekeeping department, develop and implement management controls and training programs for production staff and supervision.
  Duration: Two Years
  
• Port of Seattle - SeaTac Airport
  Marty Rose, Purchasing Manager
  (206) 728-3246
  Duties: Write specifications for cleaning 2.5 million sq. ft. airport, $3.6 million budget, and put out to bid.
• Evergreen Hospital Medical Center
  Karen Donnelly, Director Environmental Services
  Kirkland, WA
  (425) 899-1778
  Duties: Conduct custodial audit, recommend and implement process improvement program. Conduct OJT & Class Room training for staff.
• Port of Seattle
  Seattle, WA
  Charles Huey, Manager, General Services
  Position: Consultant
  Duties: Reorganize custodial services department and train staff.
  Duration: Four months
• Renton Voc-Tech Institute
  Renton, WA
  Martin Douthit, Instructor
  (206) 235-2470
  Position: Consultant
  Duties: Set up custodial training programs and provide materials and expertise for ongoing custodial training programs in the Seattle and King County area.
  Duration: Three years
• South Seattle Community College
  Seattle, WA
  Dave Wilson, Dean
  (206) 764-7949
  Position: Instructor/Consultant
  Duties: Set up and operate a custodial training program. Also develop and teach classes on food service, pest control, and minor carpentry, plumbing and electrical work. Perform Custodial Audits of the campus cleaning needs.
• Mercer Island School District
  Mercer Island, WA
  Dick Anderson, Operations Manager
  Tom Rodenburgh, Custodial Manager
  Position: Consultant
  Duties: Reorganize custodial staff.
  Duration: 1 year
• Franklin School District
  Connell, WA
  Dave Curry, Business Manager
  Position: Consultant
  Duties: Reorganize custodial department.
  Duration: One year
• University of Washington Hospital
  Seattle, WA
  John Irvin, Director of Safety & Sanitation
  Position: Director of Housekeeping
  Duties: Direct Environmental Services Department
• Unico Properties, Inc.
  Seattle, WA
  David Cortelyou
  (206) 628-5080
  Position: Consultant
  Duties: Develop contract cleaning specifications and request for proposal package, assist in contractor bid evaluation, selection and negotiation. Guide and monitor transition from in-house cleaning to contracted services, implement management controls to monitor service contractors and assure contract compliance.
  Duration: Six months
• Children's Orthopedic Hospital
  Seattle, WA
  Rex Bricka, Director of Housekeeping
  Position: Consultant
  Duties: Evaluate training needs for Housekeeping Department, develop training materials and program, conduct training classes and hands-on exercises for a one-year period under direction of Director of Housekeeping. Provide specialized training regarding carpet cleaning.
  Duration: One year
• Superior Building Services
  Seattle, WA
  J.D. McDonald, Manager
  Position: Consultant
  Duties: Assist in preparing bid package on 250,000 sq. ft. in four buildings and presenting proposal to customer. Contract was awarded. Assist in organizing and setting up the account, then train Manager, Supervisor, and Staff. Compile necessary documentation for smooth operation.
• Microsoft Corporation
  Redmond, WA
  Carl Bates, Facilities Manager
  Vicki Wright, Assistant Manager
  Position: Consultant
  Duties: Assist in contract negotiations, then complete a study of cleaning needs, with recommendation for 150,000 sq. ft. warehouse and manufacturing plant.
• Fred Hutchinson Cancer Research Center
  Seattle, WA
  Guy Ott, Facilities Manager
  Lou Johnen, Engineering & Custodial Manager
  (206) 467-4245
  Duties: Evaluate cleaning needs, rewrite specifications and contract document, put 250,000 sq. ft. in eight buildings out to bid. Evaluate responses, negotiate new contract and assist in smooth transition and train new contract administrator for environmental services.
• Crista Ministries
  Seattle, WA
  Position: Management Consultant
• West Valley School District #208
  Attn: Norman Koenig, Business Manager
  Position: Consultant
  Duties: Evaluate Custodial Function in 15 buildings on 8 campuses, approximately 300,000 square feet total. Recommend ways to improve cleanliness, safety, and appearance. Suggest organizational structure and management control program to obtain desired results.
• Property Management Northwest
  Gary Lewis, Owner
  Redmond, WA
  75,000 square feet medical clinic.
  Duties: Write contract and specifications, put out to bid.
• GTE, Lynnwood, WA
  Lynn Gregory, Area Supervisor
  Duties: Provide custodial audit and recommendations for improvement.
• Renton School District, Renton, WA
  Joe Lamborn, Facilities Service Manager
  Ray Vogel, Custodial Service Manager
  Phone: (425) 204-4406
  Duties: Conduct Supervisory & Custodial Seminars. Co-write Procedures Guide for the District.
• Seattle City Light, City of Seattle
  Laurie Russell, Custodial Manager
  Phone: (206) 684-3613
  Duties: Write contract and specifications, put building out to bid.
• Seattle Center & Opera House, City of Seattle
  Walter Haymen, Crew Chief
  Phone: (206) 684-7112
  Duties: Conduct needs assessment, aide departmental re-organization, develop and conduct employee training program and write the manual.
• The Boeing Company, Seattle WA
  Marsha Suprenant
  Phone: (206) 657-9354
  Duties: Develop and implement Process Improvement Program on a corporate-wide basis. Develop training materials, videos and programs for five Puget Sound sites under direction of Marsha Suprenant and the process improvement committee.
• Auburn Fabrication Center
  Helmet Andrus
  Phone: (206) 851-3154
• Boeing Computer Center
  John Martin, Supervisor
  Phone: (206) 865-5481
• Aerospace and Defense Training
  Gary Sievertson, Manager
  Phone: (206) 773-9477
  Duties: Assist in development of the custodial training manuals and videos for use at all Puget Sound sites.
• Metropolitan Building Services Company, Seattle, WA
  Jim Ragsdale, Vice President
  Phone: (206) 632-5332
  Duties: Various consulting projects.
• Port of Seattle, Marine Maintenance Division
  Mike McLaughlin
  Seattle, WA
  Phone: (206) 728-3453
  Duties: Assist in Custodial Start up for sites going in-house from contracted labor at Fisherman's Terminal and Shilshole Bay Marina
• Seattle Central Community College
  James Alexander, Operations Director
  Seattle, WA 98134
  Phone: (206) 587-3804
  Duties: Develop and present custodial training for employees.
• City of Olympia
  Dan Daniels or Al Bauer
  Phone: (360) 753-8266
  Duties: Develop cleaning specifications and contract for city bldgs. & put out to bid.
• American Building Maintenance Company
  Dick Daniels, Branch Manager
  Seattle, WA
  Phone: (206) 325-8800
  Duties: Conduct various consulting projects.
• General Services Administration
  Pearl E. Eggerud, Property Manager
  Auburn, WA
  Phone: (253) 931-7547
  Duties: Conduct cleaning costs study of private & public buildings. 300,000 sq. ft. in Seattle, Tacoma & Everett areas.
• Kallispel School District
  Gary Rose, Facilities Manager
  Kalispell, MT
  Duties: Custodial audit and report.
• NISH-West Region
  David Dubinski, Executive Director
  Pleasanton, CA
  Phone: (510) 417-6880
  Duties:
  
  1. Assist in developing a custodial reduction and staffing plan for Oakland Federal Courthouse. (Reduced costs by $600,000 per year. Negotiated with GSA officials.)
  2. Assist with bid on 1.2 million sq. ft. IRS office in Fresno, CA.
  3. Assist with reorganization of cleaning program at Luke Airforce base, Phoenix, AZ.
• Trans America Consultants
  Charles Adam, President
  Seattle, WA 98178
  Duties: Provide consultation on construction clean-up at Nordstrom building. Document review, property tour and several meetings.
• Skookum Services
  Jim Westall, president
  Phone: 1-800-255-9526 ext. 108
  Bremerton, WA
  Duties: Assist with bid on Mariners stadium cleaning program.

Publications:

Articles Over 100 articles for various publications

Video Tapes:

Association Memberships:

1. BOMA Building Owners & Managers Association
   Seattle, WA
   Bud Kaufman, Executive Director
   (206) 823-0753
   Member: Education Committee
2. ISSA International Sanitary Supply Association
   Chicago, IL
   John Garfinkle, Executive Director
   800-225-4772
3. ASCR/CCINW
   Assoc. of Specialists in Cleaning & Restoration
   Carpet Cleaners Institute of the Northwest
   Portland, OR
   800-526-1822
4. BSCAI Building Service Contractors Association
   Fairfax, VA
   Don Tepper, Director
   800-368-3414
5. IICRC Institute of Inspection, Cleaning & Restoration Certification
   Vancouver, WA
   Kenway Meade, Director
   (360) 693-5675